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Go Document Merge Privacy Policy

as of September 29, 2026

Privacy and security are of utmost importance to Go Document Merge and we strive to ensure that our technical and organizational measures that are in place respect your data protection rights.

This Privacy Policy describes how we manage, process, and store personal data submitted in the context of providing our services. “Personal data” refers to any information relating to an identifiable individual or his or her personal identity.

Consent

In subscribing to our services or filling in a contact form on our website (godocumentmerge.com) or other sites owned by Go Ideal Software LLC, you agree and accept that we may gather, process, store and/or use the personal data submitted in accordance with the rules set forth below.

By giving your consent to us, you also retain the right to have your personal data rectified, to be forgotten, and/or to be erased.

Personal Data Collected

1. Identity and contact details of the data processor

Personal data is collected on our website by Go Ideal Software LLC, a company under registration under the laws of the state of Michigan.

2. Data collected on the add-on and the site

When you use our services, the following data is collected and managed: your email address, that's it!

By subscribing, we may also ask you for the following information: first name and last name.

By using our services, some data is collected automatically by reason of your activity on the site (see paragraph on cookies below).

We do not ask you to send us government identifiers, full payment-card numbers, or medical records. A Google Sheet that you merge can contain personal data that you put in it. We treat that Google user data as sensitive data. We do not store it. See “Data protection” below.

3. Data collected for each document merge

For each document merge, we do not store spreadsheet contents, document templates, or merged files on our servers. We do not transfer that data to our servers.

The add-on reads the Google Sheet, Google Doc, and Google Drive files that you select. It writes the merged files only to the Google Drive folder that you select. This work stays inside your Google account.

4. Purposes of processing and legal basis

The principal purpose of collecting your personal data is to offer you a safe, optimum, efficient, and personalized document merging experience. To this end, you agree and accept that we may use your personal data to:

  • provide our services and facilitate performance, including verifications relating to you.
  • resolve any problems so as to improve the use of our site and services.
  • personalize, assess, and improve our services, content, and materials.
  • analyze the volume and history of your use of our services.
  • prevent, detect, and investigate any activities that are potentially prohibited, unlawful or contrary to good practice and ensure compliance with our terms of use and sending policy.
  • comply with legal and regulatory obligations.

We use the personal data submitted to us only in accordance with the applicable data protection legislation.

For our clients who have signed up on our website, we process your personal data for the performance of the contract between us to provide our services.

For our newsletter, use case studies and marketing material sign ups, we process your personal data based on the express consent you provide for this specific purpose.

Go Document Merge does not sell or rent your personal data to third parties for marketing purposes whatsoever.

In addition, Go Document Merge does not disclose your personal data to third parties, except if: (1) you (or your account administrator acting on your behalf) requests or authorizes disclosure thereof; (2) the disclosure is required to process transactions or supply services which you have requested (i.e. to check you are employing best practice in your document merges or for the purposes of processing an acquisition card with credit-card issuing companies); (3) Go Document Merge is compelled to do so by a government authority or a regulatory body, in the case of a court order, a summons to appear in court or any other similar requisition from a government or the judiciary, or to establish or defend a legal application; or, (4) the third party is a subcontractor or sub-processor of Go Document Merge in the carrying out of services (for example: Go Document Merge uses the services of an Internet provider or a telecommunications company).

5. Your data protection rights

In accordance with the European General Data Protection Regulation 2016/679 (GDPR), you have a right of access, correction, and removal of your personal data which you may exercise by sending us a support ticket directly on the support chat (either on the website or on the app) or, by sending an email at privacy@godocumentmerge.com. Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.

6. Cookies/Tracking

As a general rule, Go Document Merge uses cookies and tracking to improve and personalize its Website and/or measure its audience. Cookies are files saved on your computer’s hard drive when browsing on the Internet and in particular on our site. A cookie is not used to gather your personal data without your knowledge but instead to record information on site browsing which can be read directly by Go Document Merge on your subsequent visits and searches on the site.

Go Document Merge also uses analytics and tracking tools to measure website and digital data to gain customer insights, to carry out analyses on browsing experience so as to improve content.

Third Party Data

In the context of using our services, namely creating bulk document merges, Go Document Merge has access to some information contained in the spreadsheet you created inside Google Workspace (namely Google Mail, Google Spreadsheet, and Google Drive) in order to create your documents, we do not save or have access to anything else.

Data protection

Go Document Merge treats Google user data as sensitive data. This data is the Google Sheets, Google Docs, and Google Drive files that you choose for a document merge. We protect it as follows:

  • We do not store spreadsheet contents, document templates, merged documents, or other Google user data on our servers.
  • The add-on reads and writes this data only inside your Google account, and only when you start a merge.
  • Merged files are saved only in the Google Drive folder that you select. We do not keep a copy.
  • We do not transfer Google user data to our servers.
  • Our website uses HTTPS (TLS). This protects data in transit, including your email address and your name when you send them to us.
  • We limit access to the account data we keep (your email address and, if you give it, your name). Only people who need it to run the service, answer a support request, or meet a legal duty can access it.
  • We do not sell, rent, or use Google user data for advertising.
  • We do not let people read your Google user data unless you ask us to do so for support, we must do so for security, the law requires it, or the data is aggregated for internal use in a form that does not identify you.
  • We do not keep Google user data after the merge. There is no retention period for that data on our servers, because we do not store it.

Google Disclosure

Go Document Merge's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Privacy Policy Changes

Go Document Merge reserves the right to update this Privacy Policy at any time, in particular, pursuant to any changes made to the laws and regulations in force. Any modifications made will be notified to you via our Website or by email, to the extent possible, thirty (30) days at least before any changes come into force. We would recommend that you check these rules from time to time to stay informed of our procedures and rules relating to your personal information.

Contact Us

If you have questions, you can email our Data Protection Officer directly at: privacy@godocumentmerge.com